Forum Posts

James Good
Jul 28, 2022
In General Discussions
Everyone in the workplace, the core ability to get salary comes from the ability to solve problems. Then we mainly talk about the following aspects: what is the problem, the classification of the problem and the solution to the problem. 1. What is the problem? The question is the difference between the status quo and the "should state," which is a goal, benchmark, or industry standard. If you don't know what it should be, you can't find problems, and if you can't find problems, you can't solve problems, so people who can't find problems are of little value. Therefore, what many leaders are Latest Mailing Database most afraid of is that there is no problem, which is why it is often said that no problem is the biggest problem. No questions means no goals and no understanding of industry benchmarks. Therefore, setting the expected state is an important step in discovering and solving problems. Then you will find various problems when you set the due state. In the Toyota Thinking Method, the problems are divided into three categories. Second, the classification of the problem 1. Occurrence problems Occurrence problems are the discrepancies between what happened in the past few days or each day and what it should be. Take a chestnut: For example, the telephone salesperson does not make enough calls every day; or the customer complaint rate has increased in recent days; the recent defective rate or the scrap rate of the product has increased, etc. 2. Setting questions The set-type problem refers to the problem that needs to be solved in the next 2-3 years. The enterprise satisfies the current state of the due state but sets a higher due state, then the difference here is the set-type problem that needs to be solved. Take a chestnut: After several years of promotion, a new product has a market share of 1%. The goal set in the next three years is to increase the market share to 10%. The difference between 1% and 10% is the set type that enterprises should solve. question. 3. Future-oriented questions Future-oriented problems refer to the mid- to long-term industry perspective, setting the due state according to industry trends, national trends, world trends, etc., and making up for the difference between the status quo and the due state is a future-oriented problem. The future-oriented question must be that companies need to think clearly about what we want to do? Instead of an empty slogan, turn what you want to do into a concrete and quantifiable number. Then, due to the different time and position of each person entering the workplace, and the different problems to be dealt with, each person will have slightly different perspectives and set standards for dealing with problems. Many people, especially in the workplace, think that future-oriented problems have nothing to do with me. In fact, future-oriented problems are closely related to us. Everyone is not born to solve future-oriented problems. Repeatedly polishing one's own skills in the process of stereotyping problems also exercises a person's ability to solve future-oriented types. Everyone uses this classification model to think about their own career planning and even life planning. I can now solve those problems that are happening for the business or family, can my ability solve the problems that are happening, and how can I make up if the existing problems are different from what I imagined? Is it learning or training or something else and so on. One of the important reasons why many people find it difficult to get promoted or the quality of family life has not improved significantly after a certain age is that there is no set state. If you have completed the problem-solving ability at the current stage and have been recognized by the leaders of the company, then at this time, you should also think about how I will plan for the next three years, and what kind of person will I become? Next, we focus on how to think and how to solve problems. Three, the method of solving the problem Step 1: Clarify Responsibilities Everyone's ability and energy are limited, and knowledge is endless like vast oceanography. We can only focus on solving problems in one direction and one occupation in the past few decades. After so many times of practice, you will gradually become a mid-to-upstream player in this industry. If you have a certain talent, then you are likely to become a top player in this industry. Therefore, it is the same at work. First of all, you must clarify the boundaries of your work, what do you do, what problems can you solve for the company, and what are the problems of your own work? What are the set questions? What is the current situation? One of the big problems I had with my original team was that it seemed to do a lot of things, but didn't solve the application of my position. This is also because I didn’t set the status and didn’t know the status quo, so I didn’t find the problem. When I helped others, it was because others had already discovered the problem, and when I entered the implementation stage, I found that there were not enough manpower or other reasons. And I can only be an executive at this time and I don't know what the problem is with the work I am doing? What should the state be? So it will lead to a lot of things and still not get the boss's attention to you. Step 2: Identify the problem In our work, there is often such a situation, that is, giving a problem and finding a solution is actually a mistake in itself. If the problem is not right, it will not be solved after the decision is made. Therefore, only when the problem is clarified can the real problem be solved. Identifying the problem generally requires the following steps:
Want to be a professional pro? Start with developing problem-solving skills
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James Good

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